Front Desk Administrator
Location: Tzaneen, Limpopo
Permanet
Minimum requirements:
- Grade 12 or equivalent.
- Minimum 1 year experience in an administrative role.
- Qualification in office administration or similar is preferred.
- Computer literate with knowledge of all Microsoft Office programs.
- Basic numeracy.
- English and Tsonga: Read, write, and speak.
Skills:
- Customer service.
- Multitasking and prioritizing.
- Dependability.
- Problem-solving abilities.
- Ability to work under pressure.
- Attention to detail.
- Adaptability.
- Interpersonal skills.
- Ability to work in a team.
- Professional phone etiquette.
Key duties and responsibilities:
- Greet visitors and provide excellent customer service.
- Handle queries and complaints via phone, email, and general correspondence.
- Transfer calls as necessary.
- Take messages and ensure these messages are passed to the appropriate staff member in time.
- Provide basic and accurate information in-person and via phone/email.
- Perform other clerical duties such as filing, photocopying, and transcribing.
- Managing office inventory such as stationery, equipment, and furniture.
- Oversee office services like cleaners and maintenance service providers.
- Receive, check, and record all cleaning material delivered by the cleaning company.
- Maintain safety and hygiene standards of the front desk area.
- Update and maintain the stationery and marketing material registers, and the signing out of stationery and marketing material.
- Prepare and submit daily, weekly, and monthly reports for the center manager, such as the:
– Daily Report: activities at the front desk and the common area.
– Daily, weekly, and monthly demographic report.
– Weekly meeting minutes. - Reporting major repairs and damages.
- Assisting with user and learner registrations.
- Managing and updating the course waiting list spreadsheets.
- Contacting learners for various reasons relating to course registration dates and/or course starting dates.
- Transcribing and preparing the Monday Meeting Agenda and Minutes.
- Provide administrative support to the Floor Managers, Trainers and Center Manager as requested.
- Ensure that data entries are completed accurately regarding registrations and results.
- Undertake capturing work as required, e.g., attendance recording, data input, etc.
- Fully participate in creative meetings and discussions towards development.
- Organisation of files and folders on the Volume Drive.
- Report any suspicious behaviors and happenings to the centre manager.
- Ensure that all visitors, users and/or learners make use of the lockers, to store their personal belongings.
- Manage the locker system at the front desk area.
- Develop, maintain, and encourage continuous transparent communication.
- Make decisions that are financially responsible, accountable, justifiable, and defensible in accordance with the companies policies and procedures.
- Communicate regularly with the other staff members.
- Perform other duties and responsibilities, as assigned.
Notes:
- Comprehensive updated CV;
- Certified ID Copies and drivers license;
- Certified copies of all relevant qualifications;
- Reputable references;
- Please read job specification carefully and only send your CV if you meet the requirements;
- Only experienced applications will be considered;
POPIA Disclaimer:
By sending your CV to our email address you agree to:
- The processing of your personal information and sharing it with third parties for verification’s;
- The exercising of your rights provided for by POPIA;
- To acknowledge that Greys-Endoni will keep the record of your personal information confidential;
To Apply go to “Submit a CV” or mail your CV to “cv@greysplk.co.za”