Healthcare Receptionist

Healthcare Receptionist


Cape Town, Western Cape


Job Details


Business Unit
Faircape Health

Minimum experience

Company primary industry
Hospital and Healthcare

Job functional area

Job Description

Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopaedic, Surgical and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients’ rehabilitation progress.

Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects. 

We are looking for an organised and professional Healthcare Receptionist at our Sub Acute facility Tokai Estate. 

If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you. 

Duties will include, but not be limited to:

  • Welcome and greet all visitors into the healthcare in a courteous manner
  • Answer all telephone calls in a courteous and professional manner
  • Direct calls promptly, efficiently and courteously
  • Receive and convey messages in writing, verbally and electronically to the relevant person timeously
  • Open, stamp and distribute all incoming mail appropriately daily
  • Ensure communication in the Healthcare facility is conducted in a professional manner
  • Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
  • Prepare starter packs for new employees and assist with fingerprint registration when applicable 
  • Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
  • Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
  • Assist with billing and charge sheets
  • Collect payments from patients upon discharge
  • Assist the admin team to ensure professional running of the facility when required


  • Proven experience within a similar role
  • Experience in hospital/medical environment advantageous
  • Administration qualification would be an advantage

Skills and Knowledge:

  • Computer literate (Google Docs advantageous)
  • Proven organisational and administrative skills
  • Professional communication skills – both verbal and written
  • Customer service orientated
  • Strong interpersonal skills
  • Neat, professional and presentable
  • Responsible, accountable and dedicated
  • Be able to work in a team and independently
  • Excellent attention to detail

Specific Requirements

  • Solid and positive references
  • Clear credit record
  • No criminal record

Working Hours: Normal working days are Mondays to Sundays, according to the duty roster. You will be required to work 16.25 shifts per month. Shifts are from 07h00 until 19h00

The salary on offer is from R 15 000  Cost to Company per month. The amount offered will be dependent on qualifications, experience, and other market-related factors. 

To see more about Faircape and what we have to offer go and look at our informative website –

If you do not hear from us within two weeks, please deem your application unsuccessful. 

Apply Here: Healthcare Receptionist

Leave a Reply