Closing Date2023/07/12
Reference NumberACK230703-1
Job TitleReceptionist
Reporting To PositionManager
Job Type ClassificationPermanent
Number of Positions1
Location – Town / CityKuils River
Location – ProvinceWestern Cape
Location – CountrySouth Africa
Job AdvertAckermans is seeking to employ an energetic, passionate customer services oriented Receptionist for our Ackermans Support Centre. Our ideal candidate will be highly organized, able to multi-task, have excellent communication skills, build and maintain relationships and have a strong service orientation, in order to provide a professional, efficient and effective frontline service that enhances the image of the organisation, through the competent execution of the reception and switchboard functions. This position is based at our Support Centre, Kuilsriver and will report to the Facilities Manager.
If you are looking for an exciting, new challenge at a company with comprehensive benefits and an amazing culture, go ahead and apply!

Grade 12/ Matric Certificate


A Secretarial Diploma, or an equivalent qualification
Knowledge, Skills and ExperienceKNOWLEDGE:

Switchboard consisting of multiple lines


Excellent language skills (verbal and written) in English another second official language would be advantageous
Well-groomed and professional manner
Excellent telephone etiquette and communication skills
Excellent interpersonal skills with pleasant and friendly demeanor
Organized with good attention to detail and the ability to multi-task
Customer services focus both internally and externally


A minimum of two year’s relevant experience gained in the managing and operating of a busy switchboard consisting of multiple lines.
Excellent language skills (verbal and written) in English,
Proficiency in Microsoft packages (Word, Excel, Power Point & Outlook)
Key ResponsibilitiesSwitchboard Operation:

Perform reception duties in an efficient, professional and courteous manner
Answer a high volume of calls and maintain a rapid response rate according to agreed standards
Establish and maintain effective working relationships with co-workers, supervisors and the general public

Receives Visitors:

Greets visitors and performs general administrative duties
Welcomes, and alerts appropriate staff member/personal assistant of arrival for pre-arranged appointment.
Assist security to record all visitors who enter and exit the company in the visitor register.
Sign for goods received and deliver to the correct departments/individual
Monitoring access to the building by visitors

Access and Cleanliness:

Assist in the monitoring access to the building by visitors.
Responsible for the neatness of the reception area in ensuring that our guests feel welcome to a clean and tidy office.
Communicate and liaise verbally and in writing between 3rd parties and relevant staff, respond effectively to request (verbal or written) 

Administration and Office Duties:

Assist with administration duties as required
File data and perform other routine clerical tasks as assigned and for other departments as needed
Order and maintain relevant office supplies for the reception area
Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
OtherAny job applicant who submits their application confirms that by applying for this position you consent and authorise the company to utilise your personal information for purposes of your application.


In terms of the Company policy for appointments and promotions, preference will be given to candidates who will enhance the diversity of the team and contribute to employment equity within the Company provided that the competencies and minimum requirements for the position have been met.

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