Receptionist / Telecom Operator


Re-advertisement, applicants who applied previously are encouraged to re-apply.

SALARY : R202 233 per annum (Level 5)
CENTRE : Directorate: District Office: Mpumalanga (Gert Sibande District)

REQUIREMENTS : Applicants must be in possession of a Grade 12 Certificate. No experience
required. Job related knowledge: Microsoft Package. Job related skills: Telephone etiquette skills, Good communication skills, Interpersonal skills and Switchboard operation skills. Ability to communicate in at least 3 languages spoken in the District. Ability to learn the Department’s service delivery components. Ability to take initiative and work independently. Ability to organise and prioritise work.
DUTIES : Render the main reception area services. Take down messages when required. Distribute messages promptly. Attend to all clients \ visitors and direct them to relevant officials promptly. Conduct customer services. Attend to all client queries. Supply basic information to customers regarding the Department’s services when required. Operate switchboard machine. Operate
the switchboard by answering incoming and outgoing calls at all times. Keep database of other important contact numbers on an on-going basis. Report fault on the telephone system when needed. Utilise the Telephone Management System to monitor telephone cost on an on-going basis. Screen and forward calls. Receive telephone messages. Administer telephone accounts. Update internal telephone directory when required. Distribute internal telephone directory to internal users when required. Print telephone cost report for each extension monthly.
ENQUIRIES : Mr PZ Lukhele Tel: (017) 819 1373
APPLICATIONS : Applications can be submitted by post to: Private Bag X11305, Mbombela, 1200 or hand delivered during office hours to: 17 Van Rensburg Street, Bateleur Office Park, 7th floor Block E, Mbombela, 1200
NOTE : Coloured, Indian and White Males and Coloured, Indian and White Females and Persons with disabilities are encouraged to apply.

CLOSING DATE : 14 July 2023 at 16:00

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