REFERENCE NUMBER
SM-4494
DESCRIPTION
We’re on the lookout for an experienced In-store Associate
As an In-store Associate you will be responsbile for:
MPIS Compliance
• Actively seek to identify space opportunities and capture prime spaces
• Adhere to the negotiated space allocated and fully optimise best sellers’ selections
• Negotiate for ad-hoc space to support innovation brands as stipulated by the client and capture
additional display opportunities over and above display trading terms
• Implement weekly price specials and ensure correct implementation of pricing in-store
• Proactively manage sell-in of promotional activity by ensuring adequate stock availability for the duration
of the price promotions
PICOS Management
• Implement and adhere to planograms and achieve forward share/PICOS targets
• Address non-compliance relating to planograms to store management and escalate to Field Managers
when necessary, in order to maintain the image of the brand
• Implement product flow and categorisation as per PICOS flow
• Ensure product flow and categorisation compliance with merchandising guidelines and
• Ensure product flow and categorisation are aimed for success across channel, customer and category
Job Profile – In-store Associate
• Ensure assets are in good working condition and placed at the right store
• Resolve asset abuse with store management and escalate to Field Manager if not resolved
• Report stolen, missing and illegal movement of assets
Cycle Activity
• Brief store management about cycle activity and take action to set promotions in agreement with
priorities
• Place order of minimum sell-ins as per client requirement
• Ensure that the cycle and cycle elements are up for the entire duration of the cycle, and capture
compliance on SMART
• Allocate POS and promotional material (in-store and window) and verify its quality and correct
positioning and functioning over time
• Visit assigned cluster of stores ensuring adequate availability of products for sale to customers
• Identify at-risk stock, communicate the quantum of the risk to relevant stakeholders and Initiate action
to mitigate
• Monitor ROS weekly and report any risk to relevant stakeholders three months prior expiry date
Sales Targets and Revenue Management
• Identify newly listed lines are on MPIS, place orders accordingly, and ensure utilisation of correct POSM
to increase visibility
• Analyse client sales reports and use data to influence sales activity and take appropriate action
• Carry out gap scanning to increase stock holding on display and place suggested order on the system
• Check agreed product display and verify assortment depth and width
• Support the client in planning product ranges and preparing sales and stock plans
• Identify in-store opportunities for incremental sales
• Ensure brands are merchandised according to ROS
• Makes commercially sound decisions and recommendations with a positive return on investment (ROI)
Data Insights and Brand Activation
• Manage Retailer data exceptions via SMART and ensure action is taken to resolve exceptions
• Report structured information on In-Store competitor activities
• Carry our brand activation according to the quarterly plan and in line with Heineken’s marketing code
Stakeholder Engagement
• Understand customer needs and follow up on generated order
• Liaise with line manager, in-store management and clients and provide continuous feedback as per
business requirements
• Work to build strong channels of communication with all stakeholders
• Speedy and effective resolution of client issues and complaints
• Adopting processes to track client satisfaction
Key Competencies
Communication
Organisational commitment
Teamwork & collaboration
Relationship building
Agility
Performance & results driven
Continuous growth & improvement
Resilience & stress management
Service excellence
REQUIREMENTS
To qualify for this role, you should have:
Minimum Qualifications:
Grade 12/NQF level 4
Minimum Experience:
1-2 years’ experience in relevant FMCG Sales & Merchandiser
environment
Knowledge, Skills & Abilities:
Computer literacy
Excellent interpersonal skills
Influencing and negotiation skills
Analytical and numeracy ability
Advanced Relationship Building (Consumer & Retailer)
Advanced Problem Solving
WORK LEVEL
Skilled
JOB TYPE
Permanent
SALARY
Market Related
EE POSITION
No
LOCATION
Tembisa