Admin Clerk

Closing Date2023/10/16
Reference NumberBIL231009-1
Job TitleAdmin Clerk
Office / FacilityRosslyn Automotive
Reporting ToFacility Manager
Job Type ClassificationPermanent
Location – CountrySouth Africa
Location – ProvinceGauteng
Location – Town / CityPretoria – Rosslyn
Job PurposeTo ensure that all processing and filing of documents for all the customers are done in accordance with the BidvestIL Standard Operating Procedures. Ensure that all vehicles are compliant with the BMW standards and manage KPI Performance reports.
Qualifications & Experience
Senior certificate (Grade 12) or equivalent
Valid Code 08 Drivers License
Key ResponsibilitiesCustomer Satisfaction:                                
Quick response to Customer queries and resolving thereof                                
Support Customer Liaison and also focus on minimising risk                               
Ensure processes and procedures are in line with the customer expectation                                
Checking accuracy of all daily transactions executed by the Dispatch Yard Drivers / Team Leaders                                
Analyse variances on reports and resolve queries daily                                
Reporting of anomalies picked up and manage the resolving thereof                                
Correct movement of vehicles on SAP                                
F2 damage inspection report to be captured weekly                                
Handing out of vehicles to be pulled and reparked                                 
Capturing of all vehicles imported and exported                                 
Updating of billing                                
Updating of imports expected by the client                                
Capturing of information on SAP        
KPI’s & Reporting:                                
Ensure on time submission and accuracy of daily/weekly / monthly management reports                                
Communicating daily/ weekly/ monthly KPI and performance reports                                
Maintain the KPI board                                
Ensure processes and procedures are followed as per the customer expectation                                
Filing of all operational documentation daily as per ISO procedure                                
Reporting of any incident as and when it happens                                
Ensure compliance to correct PPE at all times                                
Ensuring compliance to SHE procedures and standards                                
Monthly SHE checklists to be completed                                
Adherence to specific SHE appointment                                
Ensuring the maintaining of 5S in areas of responsibility
5S checklists to be completed continuously
General Administration:
Maintain proper archiving procedures  
Recording, filing and archiving of operational documentation         
Skills & CompetenciesKnowledge:                                
General administration                                
Reporting and Statistics                                
SHE & ISO                                
Cargo Wise, EVL                            
Ability to handle stress and to work under pressure                                
Customer Service Skills                                
Good verbal and written communication skills                                
Attention to detail                                
English – Good Speak, Read and Write                                
Strong planning and organisational skills                                
Flexible to work overtime if and when required                     Team player                                
Well developed computer skills in Excel, Word, Outlook                                
Scanner Handling                          


Bidvest International Logistics remains committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

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