Receptionist / Switchboard Operator – East London
Listing reference: track_001044
Listing status: Online
Apply by: 20 June 2023
Position summary
Industry: IT & Internet
Job category: Reception and Switchboard
Location: East London
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Eastern Cape – East London Office.
Job description
RESPONSIBILITIES
· The incumbent is expected provide excellent service to internal and external customers
· Operate and direct all calls on switchboard
· Receiving and welcoming visitors and customers and contacting the relevant department for assistance
· General office administration
· Receiving and dispatching parcels and envelopes
· Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
· Maintains security by following procedures; monitoring logbook
· Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
· Assist in keeping the reception area clean and tidy, at all times
Minimum requirements
SKILLS AND KNOWLEDGE
· Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
· Immaculately groomed individual with a friendly and energetic personality.
· Speak and write English fluently.
· A passion for customer service and a professional attitude at all times.
· The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
· The ability to cope with a constant changing and pressurised environment.
· Computer literate with knowledge of Microsoft Office
Apply Here: https://careers.tracker.co.za/applicant