{"id":376,"date":"2023-06-26T17:12:17","date_gmt":"2023-06-26T17:12:17","guid":{"rendered":"https:\/\/sendcv.creativemindz.co.za\/?p=376"},"modified":"2023-06-26T17:12:18","modified_gmt":"2023-06-26T17:12:18","slug":"learnership-yes-2023","status":"publish","type":"post","link":"https:\/\/sendcv.creativemindz.co.za\/index.php\/2023\/06\/26\/learnership-yes-2023\/","title":{"rendered":"Learnership | YES 2023"},"content":{"rendered":"\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"474\" height=\"246\" data-id=\"378\" src=\"https:\/\/sendcv.creativemindz.co.za\/wp-content\/uploads\/2023\/06\/OIP-3-3.jpg\" alt=\"\" class=\"wp-image-378\" srcset=\"https:\/\/sendcv.creativemindz.co.za\/wp-content\/uploads\/2023\/06\/OIP-3-3.jpg 474w, https:\/\/sendcv.creativemindz.co.za\/wp-content\/uploads\/2023\/06\/OIP-3-3-300x156.jpg 300w\" sizes=\"auto, (max-width: 474px) 100vw, 474px\" \/><\/figure>\n<\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">Learnership | YES 2023<\/h1>\n\n\n\n<p>at takealot.com\u00a0<\/p>\n\n\n\n<p>Cape Town<\/p>\n\n\n\n<p><strong>Learnership | Wholesale WRSETA Operations NQF4 | Fixed Term Contract<\/strong><\/p>\n\n\n\n<p>We operate in a fast-growing, quick-moving environment, and we\u2019re looking for someone who thrives when the going gets tough, is solutions-driven, and will simplify &amp; innovate. If you&#8217;re results-oriented, self-motivated with attested retail\/e-commerce experience, this is your opportunity to kick-start your career.<\/p>\n\n\n\n<p>A learnership is a structured learning process for gaining theoretical knowledge and practical skills in the workplace leading to a qualification registered on the NQF&nbsp;<strong><em>(<\/em><\/strong><strong><em>Work based education and training programme<\/em><\/strong><strong><em>)<\/em><\/strong><\/p>\n\n\n\n<p><strong>Purpose of Programme&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>The programme is aimed at individuals who are or wish to be involved in the Contact Centre industry.&nbsp; It also serves as the entry qualification into Warehouse operations and management&nbsp;&nbsp;The learnership is offered as 5 block release modules as well as workplace learning from 1 June 2023 &#8211; 31 June 2024.&nbsp;&nbsp;<\/p>\n\n\n\n<p>You will report to the&nbsp;<strong>Risk and Security Manager<\/strong><\/p>\n\n\n\n<p><strong>Your responsibilities will include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver timely, accurate and professional warehouse aligned to service level standards.<\/li>\n\n\n\n<li>Resolve product or service problems by utilizing your listening skills to clarify our customer&#8217;s query; assess any service failure to identify the root-cause and take appropriate action.<\/li>\n\n\n\n<li>Communicate with our supervisors on the floor.&nbsp;<\/li>\n\n\n\n<li>Utilize a variety of software tools to navigate to a resolution.<\/li>\n\n\n\n<li>Liaise between internal departments to solve our risk and security queries.<\/li>\n<\/ul>\n\n\n\n<p><strong>Attributes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer obsessed and knows what it means to deliver an exceptional service.<\/li>\n\n\n\n<li>Competitive: Although innovation is important, GREAT requires a lot of work.<\/li>\n\n\n\n<li>Curious and Teachable: Always questioning the status quo, hungry for knowledge and experience no matter what you already know.<\/li>\n\n\n\n<li>Hardworking<\/li>\n\n\n\n<li>Smart: Able to identify the root cause of a problem and find a solution.<\/li>\n\n\n\n<li>Comfortable working in a fast-paced high-pressure environment and thrive. on delivering quality work at hyper-speed.<\/li>\n\n\n\n<li>Collaborative and mindful of the impact of your actions on the team.<\/li>\n\n\n\n<li>Energetic<\/li>\n\n\n\n<li>Emotionally resilient and comfortable with ambiguity and constant change.<\/li>\n\n\n\n<li>Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome.<\/li>\n\n\n\n<li>Excellent written and verbal communication skills in English.<\/li>\n\n\n\n<li>Computer literate and tech savvy \u2013 exceptional typing and computer navigation skills.<\/li>\n\n\n\n<li>Accountable and responsible, strong sense of integrity and takes ownership regardless of whose \u2018problem\u2019 it is.<\/li>\n<\/ul>\n\n\n\n<p><strong>Qualifications and experience:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Successfully completed Grade 12.<\/li>\n\n\n\n<li>Preferably a minimum of 4-6 months experience in a warehouse.<\/li>\n\n\n\n<li>Flexibility to work rotational shifts which includes weekends, public holidays and overnight work.<\/li>\n<\/ul>\n\n\n\n<p><strong>Attributes<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer obsessed and knows what it means to deliver an exceptional service.<\/li>\n\n\n\n<li>Competitive: Although innovation is important, GREAT requires a lot of work.<\/li>\n\n\n\n<li>Curious and Teachable: Always questioning the status quo, hungry for knowledge. and experience no matter what you already know.<\/li>\n\n\n\n<li>Hardworking.<\/li>\n\n\n\n<li>Smart: Able to identify the root cause of a problem and find a solution.<\/li>\n\n\n\n<li>Comfortable working in a fast-paced high-pressure environment and thrive on delivering quality work at hyper-speed.<\/li>\n\n\n\n<li>Collaborative and mindful of the impact of your actions on the team.<\/li>\n\n\n\n<li>Energetic.<\/li>\n\n\n\n<li>Emotionally resilient and comfortable with ambiguity and constant change.<\/li>\n\n\n\n<li>Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome.<\/li>\n\n\n\n<li>Excellent written and verbal communication skills in English.<\/li>\n\n\n\n<li>Computer literate and tech savvy \u2013 exceptional typing and computer navigation skills.<\/li>\n\n\n\n<li>Accountable and responsible, strong sense of integrity and takes ownership regardless of whose \u2018problem\u2019 it is.<\/li>\n<\/ul>\n\n\n\n<p><strong>Qualifications and experience:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Successfully completed Grade 12.<\/li>\n\n\n\n<li>Preferably a minimum of 6-12 months customer service experience.<\/li>\n\n\n\n<li>Flexibility to work rotational shifts which includes weekends, public holidays and overnight work.<\/li>\n<\/ul>\n\n\n\n<p><strong>The Environment:<\/strong><\/p>\n\n\n\n<p>takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback\/new ideas on where we can improve.<\/li>\n\n\n\n<li>We are short on ego and high on output.<\/li>\n\n\n\n<li>We are doers and not only thinkers, it\u2019s all in the execution after all.<\/li>\n\n\n\n<li>We love what we do and what we are creating.<\/li>\n<\/ul>\n\n\n\n<p><strong>We seek to Employ an Extra Ordinary Mind who:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>is forthright but respectful<\/li>\n\n\n\n<li>is an expert at doing, who can not only design but also execute<\/li>\n\n\n\n<li>is analytical, able to use data to make decisions<\/li>\n\n\n\n<li>is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours<\/li>\n\n\n\n<li>is passionate about the potential of e-commerce and delivering a world-class customer experience<\/li>\n\n\n\n<li>is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster<\/li>\n\n\n\n<li>is able to think about problems from a business perspective using technical and product input<\/li>\n\n\n\n<li>is curious and challenge the status quo<\/li>\n\n\n\n<li>is innovative and enjoys iteration<\/li>\n\n\n\n<li>is collaborative<\/li>\n\n\n\n<li>will be at the cutting edge of developing new concepts for takealot.com.<\/li>\n\n\n\n<li>thinks like an owner of the business.<\/li>\n\n\n\n<li>is&nbsp;<strong>SMART<\/strong>, has&nbsp;<strong>INTEGRITY<\/strong>&nbsp;and is&nbsp;<strong>HARDWORKING<\/strong><\/li>\n<\/ul>\n\n\n\n<p>If you meet the above you are an&nbsp;<strong>Extraordinary Mind&nbsp;<\/strong>so come and join us!<\/p>\n\n\n\n<p><em>I acknowledge that if I have a personal information access request or a deletion request in terms of the Protection of Personal Information Act, that request can be sent to&nbsp;<\/em><a href=\"mailto:hr@takealot.com\"><strong><em>hr@takealot.com<\/em><\/strong><\/a><\/p>\n\n\n\n<p><em>Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given\u00a0preference.<\/em><\/p>\n\n\n\n<p><strong>Apply Here:<\/strong> <a href=\"https:\/\/boards.greenhouse.io\/takealotcom\/jobs\/5044160?gh_src=368e42031us#app\">https:\/\/boards.greenhouse.io\/takealotcom\/jobs<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learnership | YES 2023 at takealot.com\u00a0 Cape Town Learnership | Wholesale WRSETA Operations NQF4 | Fixed Term Contract We operate in a fast-growing, quick-moving environment, and we\u2019re looking for someone who thrives when the going gets tough, is solutions-driven, and will simplify &amp; innovate. If you&#8217;re results-oriented, self-motivated with attested retail\/e-commerce experience, this is your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-376","post","type-post","status-publish","format-standard","hentry","category-learnership-programme","entry"],"_links":{"self":[{"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/posts\/376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=376"}],"version-history":[{"count":1,"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/posts\/376\/revisions"}],"predecessor-version":[{"id":379,"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/posts\/376\/revisions\/379"}],"wp:attachment":[{"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/categories?post=376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sendcv.creativemindz.co.za\/index.php\/wp-json\/wp\/v2\/tags?post=376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}