WE’RE HIRING!
RECEPTIONIST – B5
VACANCY EXISTS WITHIN THE GROUP SERVICES DIVISION OF FRASER ALEXANDER AT ROSEBANK
PURPOSE
This role exists for welcoming of visitors by greeting them in person or on the telephone, answering or referring queries and maintain security by following procedures.
RESPONSIBILITIES
Switchboard Management
- Answer incoming telephone calls timeously and within agreed quality standards
- Determine the purpose of callers and forward incoming phone calls to appropriate
staff/department - Take and deliver accurate messages via computer system when appropriate staff are
unavailable
Reception Management
- Receive visitors at the front desk by greeting, welcoming, directing and announcing them
appropriately to staff - Offer beverages for visitors
- Ensure reception area is tidy and presentable with all necessary stationery and reading
material (i.e. pens, brochures, etc.) - Maintain office security by following safety procedures and controlling access via the
reception desk (monitor logbook and issue visitor badges where applicable)
Delivery Management
- Receive and sort deliveries as they arrive
- Notify appropriate staff of the deliveries and receive deliveries on behalf of staff when are
unavailable - Send email to notify staff of deliveries and keep deliveries safe until collected
- Handle outgoing deliveries as and when requested
Office Management
- Ordering groceries for the office
- Liaising with the office building maintenance team for all maintenance matters
- Maintenance of the office alarm
- Communication to all employees regarding office notifications
- Office inductions and issuing of access cards for new employees
- Invoice / credit card capturing and processing
QUALIFICATIONS
- Grade 12
- Relevant call centre / reception / administration qualification will be advantageous
EXPERIENCE
- 2 – 5 previous experience in a similar position within a corporate environment
SKILLS, QUALITIES AND ABILITIES REQUIRED
- Interpersonal skills
- Good communicator
- Independent
- Microsoft office knowledge
CLOSING DATE: 27/07/2023
Interested people who meet the above criteria should submit (via Direct Hire) their applications to: https://fraseralexander.mcidirecthire.com/internal/currentopportunities
Only shortlisted candidates will be contacted. Should you not be contacted within 60 days, please consider your application as unsuccessful.
Please note that applications will be reviewed in line with the company’s Employment Equity plan. The Company reserves the right not to make an appointment. Please note that Fraser Alexander has a mandatory Covid-19 vaccination policy.